Terms of Service

GCW Real Estate Services provides:

• Commercial property inspections (office buildings, industrial warehouses, retail properties, multi-family units)
• Pre-construction assessments
• Due diligence inspections
• Comprehensive inspection reports
• Photo documentation and analysis

Our inspections are visual assessments based on industry standards. We do not provide engineering analysis, environmental testing, or guarantees about property condition.

3.1 Booking Process: All bookings must be made through our website or by contacting our office. A confirmation number will be provided upon successful booking.

3.2 Payment Terms:

• Payment can be made in full or as a 50% deposit at time of booking
• Full payment is required before or on the day of inspection
• We accept credit cards, debit cards, and ACH transfers via Stripe
• All payments are processed securely through our payment processor

3.3 Pricing: Inspection fees are based on property size, type, and complexity. Pricing will be confirmed before booking.

4.1 Client Cancellation:

• Cancellations made 48+ hours before inspection: Full refund
• Cancellations made 24-48 hours before inspection: 50% refund
• Cancellations made less than 24 hours before inspection: No refund

4.2 Rescheduling: One free reschedule is permitted with 48+ hours notice. Additional rescheduling may incur fees.

4.3 Our Cancellation: We reserve the right to cancel or reschedule inspections due to weather, safety concerns, or other unforeseen circumstances. Full refund will be provided if we cancel.

You agree to:

• Provide safe and complete access to all areas of the property
• Ensure utilities (water, electricity, gas, HVAC) are operational
• Remove obstacles that may prevent access to inspection areas
• Provide access codes, keys, or other necessary items
• Ensure the property is safe for inspection

If access is not provided as agreed, we may reschedule or cancel the inspection without refund.

6.1 Delivery: Reports are typically delivered within 48 hours of inspection completion via our client portal.

6.2 Report Scope: Our reports reflect conditions observed at the time of inspection. We do not predict future conditions or guarantee the absence of defects.

6.3 Report Use: Reports are prepared for the client who commissioned the inspection. Third-party reliance requires our written consent.

6.4 Confidentiality: We will not disclose report contents to third parties without your authorization, except as required by law.

Our inspections do not include:

• Engineering or architectural analysis
• Environmental testing (asbestos, lead, mold, radon)
• Code compliance verification
• Concealed or inaccessible areas
• Underground utilities or systems
• Pest inspections
• Roof membrane testing (beyond visual inspection)

We recommend specialized testing when concerns are identified.

Our total liability for any claim arising from our services is limited to the amount paid for the inspection. We are not liable for:

• Consequential, incidental, or indirect damages
• Loss of profits or business opportunities
• Conditions not visible or accessible during inspection
• Future changes in property condition
• Reliance on the report by third parties

11.1 Governing Law: These Terms are governed by the laws of the State of Minnesota.

11.2 Arbitration: Any disputes arising from these Terms or our services shall be resolved through binding arbitration in accordance with the American Arbitration Association rules.

11.3 Time Limit: Claims must be brought within one year of the inspection date.